Privacy Policy

Your privacy matters to us. This policy explains how Areta Online collects, uses, and protects your personal information when you use our budgeting platform.

Last Updated: December 2024 | Effective Date: December 15, 2024

Information We Collect

At Areta Online, we collect information that helps us provide you with personalized budgeting tools and educational resources. The data we gather falls into several categories, each serving specific purposes in enhancing your experience with our platform.

Personal Information

  • Full name and email address
  • Phone number (optional)
  • Date of birth for age verification
  • Country and preferred language

Financial Data

  • Income and expense categories
  • Budget goals and targets
  • Financial planning preferences
  • Learning progress and achievements

Technical Information

  • Device type and browser information
  • IP address and location data
  • Usage patterns and session duration
  • Feature usage and interaction data

We also collect information through cookies and similar technologies to understand how you interact with our platform. This helps us improve functionality and provide a more personalized experience tailored to your budgeting needs and learning style.

How We Use Your Information

Your information serves multiple purposes within our platform, all designed to enhance your financial learning journey and provide you with the most relevant budgeting tools and educational content.

Primary Uses

We use your data to personalize your budgeting dashboard, track your progress through our learning programs, and provide customized financial insights based on your goals and spending patterns. This includes generating reports, sending educational content that matches your interests, and suggesting budgeting strategies that align with your financial situation.

  • Provide personalized budgeting tools and financial tracking features
  • Deliver educational content and learning programs tailored to your skill level
  • Send important account updates, security notifications, and service announcements
  • Analyze platform usage to improve our services and develop new features
  • Ensure platform security and prevent fraudulent activities
  • Provide customer support and respond to your inquiries
  • Comply with legal obligations and regulatory requirements

We may also use aggregated, anonymized data to conduct research on financial literacy trends and budgeting behaviors. This research helps us develop better educational materials and improve our platform's effectiveness in teaching budgeting skills.

Information Sharing and Disclosure

Areta Online does not sell, rent, or trade your personal information to third parties for marketing purposes. We maintain strict control over your data and only share information in specific, limited circumstances that are essential for providing our services or required by law.

When We Share Information

We may share your information with trusted service providers who help us operate our platform, such as cloud hosting services, email delivery systems, and analytics providers. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

  • With service providers who assist in platform operations and maintenance
  • When required by law, court order, or government investigation
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

All third-party service providers undergo thorough vetting and must agree to maintain the same level of data protection that we provide. We regularly review these relationships to ensure your information remains secure and is used only for its intended purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Our security approach includes both technical and administrative safeguards designed to maintain the highest level of data protection.

  • End-to-end encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access
  • Secure server infrastructure with restricted access controls
  • Employee training on data protection and privacy practices
  • Incident response procedures for potential security breaches

While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and update our security practices to address emerging threats and maintain the protection of your information.

Your Role in Security

You play a crucial role in protecting your account by using strong, unique passwords, enabling two-factor authentication when available, and logging out of shared devices. Never share your login credentials with others, and contact us immediately if you suspect any unauthorized access to your account.

Your Privacy Rights

You have significant control over your personal information and how it's used within our platform. We believe in transparency and provide you with multiple ways to access, modify, and control your data according to applicable privacy laws and regulations.

  • Access and review all personal information we have collected about you
  • Request corrections to inaccurate or incomplete information
  • Delete your account and associated data, subject to legal retention requirements
  • Opt out of non-essential communications and marketing messages
  • Request a portable copy of your data in a commonly used format
  • Restrict or object to certain types of data processing
  • Lodge complaints with relevant data protection authorities

To exercise any of these rights, contact us using the information provided below. We will respond to your request within the timeframe required by applicable law, typically within 30 days. Some requests may require identity verification to protect your privacy and prevent unauthorized access to your information.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal data within 90 days, except where retention is required for legal, regulatory, or legitimate business purposes.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our services. These technologies help us provide personalized content and improve our platform's functionality.

  • Essential cookies required for basic platform functionality
  • Preference cookies that remember your settings and choices
  • Analytics cookies that help us understand platform usage patterns
  • Security cookies that help protect against fraudulent activity

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We provide detailed information about our cookie usage and allow you to manage your preferences through our cookie consent tool.

International Data Transfers

As we serve users across different countries, your information may be transferred to and processed in countries other than your country of residence. We ensure that all international transfers comply with applicable data protection laws and provide adequate protection for your personal information.

When transferring data internationally, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms to ensure your information receives the same level of protection regardless of where it's processed.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you through email or prominent notices on our platform before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our platform after policy updates constitutes acceptance of the revised terms.

Privacy Questions?

If you have questions about this privacy policy or how we handle your information, we're here to help.

Lomonosova iela 1-korpuss 7, Latgales priekšpilsēta, Rīga, LV-1019, Latvia +37129334145 info@areta-online.com